Author Archive

May 22, 2014

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by: admin

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Categories: Android, Apple, Apple-DT, Camera View, Droid-DT

Use your camera view to identify a property and locate the profile. Instructions Standing outside, hold your device in portrait orientation and point at the property Once the Shutter button turns green, your search can be completed Tap the shutter button to identify the property When a profile is located, an address will be suggested […]

January 16, 2014

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by: admin

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Categories: General

From the home screen of your device, select “Settings” Scroll down to “System” Select “About Phone” Android Version number should be listed, i.e. 4.1.2 (About Phone also shows the Model Number)  

January 10, 2014

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by: admin

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Categories: General

When you press back or home within an application on your Android Device, the application does not completely close – it is still running in the background on your device.  Exiting an application on an Android device is the equivalent of minimizing a screen in windows. There are several reasons it may be helpful to […]

September 26, 2013

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by: admin

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Categories: Android, Apple

Apple From the Home screen of the app, select Settings In the middle of the screen, under the Title Rep heading, select the security code box Completely clear the existing code Carefully type in the new code Click the Update  button to the right of the security code field.   Android Having issues with your recently updated security code on your […]

September 26, 2013

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by: admin

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Categories: General

If you recently updated the security code on your application, but are not seeing the correct “Title Representative” contact details populated/updated, you may need to restart your device. Please completely turn off, and then turn back on your mobile device To prevent the issue from recurring in the future, there may be an update available […]

July 19, 2012

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by: admin

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Categories: General

We recently discovered a glitch affecting passwords that contain special characters (ex: @, #, $, $).  Special characters are transformed into a different string of characters, which results in a problem with authentication (users will receive an error message indicating their username/password could not be validated). Recommendation: Use only alphanumeric passwords (letters, and numbers, no […]

August 4, 2011

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by: admin

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Categories: Apple

Click the Power button on the top right corner, and while holding it down, click the “Home Button” (You’ll see the screen ‘flash’ white and hear a camera ‘clicking’ sound.) Open the Photos app on your device To email the picture, click the “forward” icon (box with an arrow in it) and select Email Photo. […]

August 2, 2011

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by: admin

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Categories: Apple

When the application you’re using crashes, iOS creates a record of that event. The next time you connect your device to iTunes, iTunes downloads those records (known as crash logs) to your computer. To help get the problem fixed, you should send crash logs of the application you’re using to its developer. Send your report […]

May 26, 2011

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by: admin

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Categories: Apple

To delete an app (application),  press and hold one of the icons (it doesn’t matter which one) -until all the icons bounce slightly All of your third-party apps will show an “X” icon in the upper-left corner of their icon Remove the app by pressing that “X” in the upper-left corner of the  icon, and […]

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