Find Profiles With Camera View

Use your camera view to identify a property and locate the profile.

Instructions

  1. Standing outside, hold your device in portrait orientation and point at the property
  2. Once the Shutter button turns green, your search can be completed
  3. Tap the shutter button to identify the property
  4. When a profile is located, an address will be suggested
    • Select the address to open the profile
    • If the address is not what you expected, use map view instead to locate a nearby profile

Tips

For best results, use outdoors.
Tall buildings, your vehicle, large metal objects may interfere with Camera View.

Make sure you are using a device that is GPS-capable, with GPS-enabled.

Android users may need to calibrate their compass.

Hold the device in portrait orientation.

FAQ’s

What devices is this feature compatible with?
This feature works on most GPS-enabled phones and tablets, and must be connected to a cellular network at the time of use.
Not compatible with iPod Touch, non-3G iPads or Android devices without a GPS chip.

Where is the photo?
No photo is taken.

The shutter button is red, and I can’t search for a profile.
Are you standing outside?
Make sure you are not inside your car, or next to any large/metal objects that may interfere with GPS.
Does your device have GPS functionality?
If your device does not support this feature, the shutter button will always be red.

I did not get a report for the property I was expecting.
Are you holding the device in Portrait orientation?
Are you directly in front of the property you are trying to identify?
Android users may need to calibrate their compass.
The property may not be “Geocoded” by Google, the service being used to locate profiles. Google’s Geocoding service is also only accurate within 15 feet/20 degrees.

Interface Options

  • Shutter – Activates the search. When pressed, the lat, long and heading of the device are captured and the search begins.  When the shutter button is red, the feature is not available.  Green indicates Camera View is ready to search
  • ? –  Toggles instructions / tips view
  • I–  Toggles the info view – GPS data
  • Back  – Return to “Find A Property” menu

Changing Your Security Code

Apple

  1. From the Home screen of the app, select Settings
  2. In the middle of the screen, under the Title Rep heading, select the security code box
  3. Completely clear the existing code
  4. Carefully type in the new code
  5. Click the Update  button to the right of the security code field.

 

Android
Having issues with your recently updated security code on your Android?  Read this article for help.

  1. From the Home screen of the app, select Settings
  2. Select the Security Code text box
  3. Completely clear the existing code
  4. Carefully type in the new code
  5. Click the Update button next to the security code field
  6. Scroll down to the bottom of the screen and hit Save

Important! Android Users: If you do not hit Save at the bottom of the screen, your new security code may not be saved.

Android – Troubleshooting GPS/Location Services

If you are using an Android device and having an issue with Location Services (GPS) determining your location, here are some tips to help you understand and troubleshoot the issue:

  • Verify that you have a cellular or Wi-Fi network connection. This allows the GPS on the device to locate visible GPS satellites faster, in addition to providing initial location information using the Wi-Fi or cellular networks.
  • Maintain a clear view of the horizon in several directions. Keep in mind that walls, vehicle roofs, tall buildings, mountains, and other obstructions can block line of sight to GPS satellites.

If GPS is unable to find your location, try:

  1. Typing in the address you are searching for manually under Home > Search by Address
  2. Or, if you are inside a building – step out side, and try “Use My Location” again

Common Issue: When pressing “Use My Location” it would always go to Tulsa, OK

This often happens if there is a problem with the GPS Satellite signal in transmission, and it is unable to find your location. GPS satellite transmission starts in Tulsa, OK. If your GPS satellite signal is weak, it will get hung up at the starting point. If you are inside a building, please step outside, and re-try “Use My Location”.

Android – How to download an application

  1. From the home screen of your phone, tap the “Menu” button (circle with a triangle in it)
  2. Tap the Google Play Store icon on the apps screen
  3. From the home screen of the Google Play Store, tap the “Apps” button
  4. To locate the app you wish to download:
    -From the main apps screen, click the search button in the upper-right corner (magnifying glass)
    -Apps are also categorized in the Market by type. Scroll down to the type of application you wish to download.   From there, you can search “Top paid”, “Top free”, and “Just In” (top tab)
    -Or, from the app category, you can click the search button in the upper-right corner to search for a specific app
  5. Once you have located the app you wish to download, tap on it.
  6. Tap the “Install: Free/Price” button (if there is a cost to the app, it will show a price instead of the text “Free”)
  7. After reviewing/accepting terms of access, tap “OK” to start the download
  8. While the application is installing, you will see an install icon on the top status bar
  9. When the download is complete, the status bar will read “Successfully installed ‘Application'”
    Dragging down this status bar will give you more information
  10. Tap the Application Name to launch the app
Sent from my BlackBerry Wireless Handheldm

Android – Enabling GPS/Location Services

In order to use “Find My Location” on your application, you must have given GPS access to the application.

  1. Locate the “Settings” icon on your device
  2. Tap “Security and Location
  3. Select “Enable GPS Satellites

NOTE: If GPS is turned OFF, and your device is using Wi-Fi (internet service) as opposed to a mobile connection, your GPS location will most likely be the location of your internet service, because it is unable to triangulate your wireless signal.

Android – How to update an Application

Before updating the application on Android, make sure the application is first completely closed (not simply exited, but still running in the background).

  1. Go to Menu > Settings Applications 
  2. Tap Manage Applications. In the list of running applications, select the application you wish to close and tap Force Stop

 

To update installed Android applications,

  1. Open the Google Play Store
  2. Click menu, and hit Downloads
  3. This will bring up a list of installed applications, and if there are any updates you will be notified.  From there, you can select and install any necessary updates.