iOS – Troubleshooting iPhone, iPad GPS/Location Services

If you are using an iPhone, iPad or iPod Touch and having an issue with Location Services (GPS) determining your location, Apple has a great article to help understand and troubleshoot the issue.

iPhone and iPod Touch: Understanding Location Services
iPad: Understanding Location Services

Common Issue: GPS Is not finding your location (source: http://support.apple.com)
Or, an unexpected error occurs when using “Use My Location”

GPS accuracy varies depending on the number of GPS satellites visible. Locating all visible satellites can take several minutes, with accuracy gradually increasing over time. Use these tips to improve GPS accuracy:

  • Ensure the date, time, and timezone are correctly set on the device in Settings > General > Date & Time.
    • Important: Incorrect settings on your computer can sync to your device. Verify the date, time, and timezone on any computer that syncs with your device.
  • Verify that you have a cellular or Wi-Fi network connection. This allows the Assisted GPS (A-GPS) on the device to locate visible GPS satellites faster, in addition to providing initial location information using the Wi-Fi or cellular networks.
  • Maintain a clear view of the horizon in several directions. Keep in mind that walls, vehicle roofs, tall buildings, mountains, and other obstructions can block line of sight to GPS satellites.

If you experience issues using the GPS function, it is advised to utilize another feature, such as Search by Address or Search by Owner Name.

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